Terms of Use

Last Updated: November 2025

1. Agreement to Terms

By accessing or using zenrise-cro.com (the Site), you agree to be bound by these Terms of Use (Terms). If you do not agree to these Terms, please do not use the Site.

These Terms apply to all visitors, users, and others who access or use the Site.

2. Description of Service

ZenRise Clinical Research Pvt Ltd (we, our, or us) operates this Site to provide information about our clinical research services. The Site allows you to:

• Learn about our company and clinical research offerings
• Submit inquiries through contact forms
• Download informational resources about our company and competencies
• Access information about our services

3. Eligibility

You must be at least 16 years old to use this Site. By using the Site, you represent and warrant that you meet this age requirement.

4. Acceptable Use

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
• Impersonate or attempt to impersonate ZenRise Clinical Research, an employee, another user, or any other person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
• Use any automated system, including robots, spiders, or scrapers, to access the Site without our prior written permission
• Introduce any viruses, trojans, worms, logic bombs, or other harmful material
• Attempt to gain unauthorized access to any portion of the Site or any other systems or networks connected to the Site
• Submit false, misleading, or fraudulent information through our contact forms
• Use the Site to send spam, phishing attempts, or unsolicited communications

5. Intellectual Property Rights

Our Content

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, and the selection and arrangement thereof) are owned by ZenRise Clinical Research Pvt Ltd, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal or internal business purposes. You may not:

• Modify, copy, distribute, transmit, display, reproduce, publish, license, or create derivative works from any content on the Site
• Use any content from the Site for commercial purposes without our express written consent
• Remove any copyright, trademark, or other proprietary notices from any content on the Site

Trademarks

ZenRise and our logo are trademarks of ZenRise Clinical Research Pvt Ltd. You may not use these trademarks without our prior written permission.

6. User Submissions

When you submit information through our contact forms or resource download forms, you grant us the right to use, store, and process that information as described in our Privacy Policy.

By submitting a form to download resources, you acknowledge that you have read, understood, and agree to comply with the restrictions outlined in Section 7 (Downloadable Resources) of these Terms.

You represent and warrant that any information you provide is:

• Accurate and truthful
• Does not violate any third-party rights
• Does not contain any unlawful, harmful, or objectionable content

7. Downloadable Resources

We may offer downloadable resources, such as PDFs and other materials, through the Site. These resources are provided for informational purposes only and are subject to the restrictions outlined below.

License and Restrictions

By downloading these resources, you are granted a limited, non-exclusive, non-transferable, revocable license to use the materials solely for your own evaluation and internal business purposes. You expressly agree to:

• Use the materials solely for your personal or internal business purposes within your organization
• Not share, forward, distribute, or provide access to the materials to any other individual, company, or organization without our prior written consent
• Not redistribute, republish, or make the materials publicly available through any means
• Not modify, alter, edit, or create derivative works from the materials
• Not use the materials for any commercial purpose or competitive analysis without our express written permission
• Not remove or alter any copyright notices, trademarks, or other proprietary markings contained in the materials

Confidential Nature

While the materials do not contain trade secrets, you acknowledge that they contain proprietary business information about ZenRise Clinical Research's capabilities, methodologies, and competencies. You agree to treat these materials as confidential and not disclose them to third parties, including but not limited to other companies, competitors, or business partners.

Violations

Unauthorized sharing, distribution, or use of these materials may result in:

• Immediate termination of your license to use the materials
• Denial of access to future resources and materials
• Legal action to protect our intellectual property rights

Disclaimers

The information in downloadable resources is subject to change without notice. We make no warranties about the accuracy, completeness, or timeliness of the information contained in these materials. The materials are provided as is without any warranties of any kind.

All downloadable resources remain the exclusive intellectual property of ZenRise Clinical Research Pvt Ltd and are protected by copyright, trademark, and other intellectual property laws.

8. Third-Party Links and Services

The Site may contain links to third-party websites or services that are not owned or controlled by ZenRise Clinical Research. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such third-party content, goods, or services.

9. Disclaimer of Warranties

THE SITE IS PROVIDED ON AN AS IS AND AS AVAILABLE BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, ZENRISE CLINICAL RESEARCH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ZENRISE CLINICAL RESEARCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED ONE HUNDRED DOLLARS ($100).

11. Indemnification

You agree to defend, indemnify, and hold harmless ZenRise Clinical Research Pvt Ltd, its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

13. Modifications to the Site

We reserve the right to modify, suspend, or discontinue the Site (or any part thereof) at any time, with or without notice, for any reason. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Site.

14. Changes to Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when posted and apply to all access to and use of the Site thereafter. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

15. Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to the Site shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Hyderabad, Telangana, India, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

16. Dispute Resolution

Informal Resolution

If you have any dispute with us, you agree to first contact us at info@zenrise-cro.com and attempt to resolve the dispute informally for at least 30 days before initiating any formal proceedings.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions herein.

18. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ZenRise Clinical Research regarding your use of the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

20. Contact Information

If you have any questions about these Terms, please contact us at:

21. Acknowledgment

BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.